AI Tool Register — Fill-In Template
One page that lists every AI tool touching your practice — what it does, what data it sees, where that data goes, and who approved it. The register most practices don't have, ready to print and fill in today.
Free library
The dental AI library
Everything here is free: fill-in templates you can adopt today, and short, staff-ready guides on AI scribes, public AI tools, treatment plans, privacy and getting found.
The State of Australian Dental Websites
Our advisory report: the four things most dental practice websites get wrong — AHPRA wording, AI discoverability, patient trust, booking conversion — and what the top quartile does differently.
Train the team in 10 minutes
The free Dental AI Safety Basics micro-course: five two-minute lessons and a completion certificate for the staff file.
Start the courseTemplates & checklists — print, fill in, use today
AI Vendor Scorecard — Fill-In Template
One page to score any AI vendor before you switch them on — scribe, receptionist bot, recall tool, marketing AI. Six questions that decide whether your practice can use it safely, a row per vendor, and a simple traffic-light verdict you can defend later.
Marketing Agency & AI Governance Checklist
One page that pins down what your marketing agency can touch, who approves patient-facing claims, and what happens when AI writes your copy. Print it, fill it in with your agency, and keep it with your practice policies.
Staff AI Use Policy — Starter Template
A one-page, ready-to-adopt policy for staff using AI tools (ChatGPT and the like) in a dental practice. Print it, fill in the blanks, and put it in your staff handbook today.
Guides — read, share with the team
Get found — by patients and AI assistants
When someone asks Google or ChatGPT for a dentist, show up.
When a Patient Asks ChatGPT for a Dentist, Do You Show Up?
When a patient asks an AI assistant to recommend a dentist, it quotes the practices it can verify as credible. This guide explains, in plain English, what actually drives that — author authority and named-dentist bylines, a practice name that travels, freshness, and answer-first content.
Most Patients Find You on Google Maps Before Your Website — Here's How to Win There
When someone searches "dentist near me" or "emergency dentist" in your suburb, Google shows a map with three practices before anyone scrolls to a website. That map pack is where the choice is often made — and it's free to compete for. Here's what actually moves it.
The 20-Minute Website Job Two-Thirds of Sydney Practices Haven't Done: Schema Markup
Schema markup is the machine-readable label that tells Google, Maps and AI assistants exactly who your practice is, where you are and when you're open. In our June 2026 audit of 1,156 live Sydney dental practice websites, only about a third had it — making it one of the cheapest visible wins on your site. What it is, what "good" looks like, and the exact brief to hand your web person.
Find the money — without moving patient data
Recalls, treatment plans, empty chairs: the revenue already in your system.
The 11pm Test: The After-Hours Path 87% of Sydney Practices Don't Have
A patient in pain lands on your website at 11pm. In our June 2026 audit of 969 Sydney dental practice sites, 87% scored below adequate on what happens next — making the after-hours path the single most-failed signal we measure, and the cheapest competitive edge on this list. What a good path looks like, and how to build yours this week.
Owner Reporting AI Readiness
A guide for owner-dentists who want AI-assisted reporting without exposing patient data or trusting unreviewed outputs.
You Don't Need More New Patients — You Need to See the Revenue You're Already Losing
Most practices spend on attracting new patients while revenue quietly leaks from the patients they already have — lapsed recalls, accepted treatment never booked, empty chairs, dropped follow-ups. This guide shows the four leaks, and the safe way to see them (without exporting patient lists into a spreadsheet or AI tool).
Adopt AI safely — the biggest section for a reason
Staff AI, scribes, vendors, privacy edges, and what to do when something goes wrong.
What Changed in 2025–26: New Advertising and Privacy Rules Your Dental Website Is Judged Against
Four regulatory changes landed between September 2025 and December 2026 that directly affect what a dental practice website can say and show — cosmetic-procedure advertising, TGA enforcement priorities, doubled consumer-law penalties, and AI transparency in privacy policies. What each one means and what to check on your site this week.
Someone Pasted Patient Data Into ChatGPT — What Now?
Sooner or later it happens. A calm, prepared first response — not panic, and not pretending it didn't happen — is what protects the practice and the patient.
When Dental AI Is a Medical Device (TGA)
Some dental AI does not just help with admin — it reads X-rays, detects decay or triages urgency. When software makes a clinical call, it can be a regulated medical device.
Before You Switch On an AI Receptionist or Chatbot
An AI receptionist is the most-pitched AI product in dentistry — and often the least safe to switch on first. It collects health details and stores them somewhere you may not have checked.
AI Scribe Consent Checklist
A practical checklist before a dental practice turns on AI-supported scribing.
An AI Vendor Just Pitched Your Practice — What to Ask Before You Say Yes
AI scribe, receptionist, recall-bot and marketing vendors are pitching dental practices every week. The demo always looks great. These are the seven questions that decide whether your practice can actually use it safely — and who's responsible when it gets something wrong.
Browser Extensions Are Reading Your Patient Data
When a staff member opens your PMS in a browser, every extension they've installed can potentially read what's on the screen — patient data, to a tool you never vetted.
Can I Paste This Into AI?
A red, amber, green guide for dental staff before they use public AI tools.
Dental Privacy Edge Map
A map of the systems around the PMS where patient data may move before AI is switched on.
Your First Safe AI Project: the 30-Day, Read-Only Roadmap
Most practices start AI with the riskiest project (a patient-facing receptionist) and skip the safest one (a read-only reporting AI). This is the 30-day roadmap that gets the order right.
The NSW Privacy Law Dental Practices Forget (HRIP Act)
Most AI privacy guidance only talks about the Commonwealth Privacy Act. If you practise in NSW, a second health-privacy law also applies to you — today.
Where Your Patient Files Go When You Press Save
A patient file saved to the desktop doesn't just sit there — it syncs to a cloud backup, often overseas. The backup is the quiet end of the extraction cycle.
You've Got Your Blueprint. Now What?
Your report just showed you red, amber and green across booking, visibility and wording. This is the Monday-morning guide to reading it right — what each colour really means, what to fix first, and what to ignore.
Start Here: Where Patient Data Is Protected — and Where It Escapes
The one idea behind every dental AI risk — your practice system is what protects patient information, and the moment data leaves it, that protection is gone.
Treatment Plans Are Where Revenue Meets Risk
Treatment plans are sales tools too — so staff reach for AI to make them more persuasive. But a plan doesn't stop being health information because you're using it to sell.
Treatment Plans: Stop The Spread
A staff-facing guide for controlling patient-identifiable treatment plans.
Website Advertising AI Review
A practical checklist for reviewing dental website content for possible AHPRA advertising-risk items before publishing or updating.
Dental Intelligence updates
When the suburb data refreshes or a new guide lands, Scott sends a short note — occasional, no sequence, unsubscribe with one reply.