staff ai / incident response
Someone Pasted Patient Data Into ChatGPT — What Now?
Sooner or later it happens. A calm, prepared first response — not panic, and not pretending it didn't happen — is what protects the practice and the patient.
Free downloads and guides
Dental AI safety guides
Short, staff-ready guidance for Sydney dental practices assessing AI scribes, public AI tools, treatment-plan workflows and privacy edge risks.
regulatory review / ai readiness
When Dental AI Is a Medical Device (TGA)
Some dental AI does not just help with admin — it reads X-rays, detects decay or triages urgency. When software makes a clinical call, it can be a regulated medical device.
booking urgent / ai readiness
Before You Switch On an AI Receptionist or Chatbot
An AI receptionist is the most-pitched AI product in dentistry — and often the least safe to switch on first. It collects health details and stores them somewhere you may not have checked.
ai scribe / privacy
AI Scribe Consent Checklist
A practical checklist before a dental practice turns on AI-supported scribing.
staff ai / privacy edge
Browser Extensions Are Reading Your Patient Data
When a staff member opens your PMS in a browser, every extension they've installed can potentially read what's on the screen — patient data, to a tool you never vetted.
staff ai / privacy
Can I Paste This Into AI?
A red, amber, green guide for dental staff before they use public AI tools.
privacy edge / ai readiness
Dental Privacy Edge Map
A map of the systems around the PMS where patient data may move before AI is switched on.
privacy edge / regulatory review
The NSW Privacy Law Dental Practices Forget (HRIP Act)
Most AI privacy guidance only talks about the Commonwealth Privacy Act. If you practise in NSW, a second health-privacy law also applies to you — today.
owner reporting / ai readiness
Owner Reporting AI Readiness
A guide for owner-dentists who want AI-assisted reporting without exposing patient data or trusting unreviewed outputs.
privacy edge / backups
Where Your Patient Files Go When You Press Save
A patient file saved to the desktop doesn't just sit there — it syncs to a cloud backup, often overseas. The backup is the quiet end of the extraction cycle.
privacy edge / foundational
Start Here: Where Patient Data Is Protected — and Where It Escapes
The one idea behind every dental AI risk — your practice system is what protects patient information, and the moment data leaves it, that protection is gone.
treatment plans / staff ai
Treatment Plans Are Where Revenue Meets Risk
Treatment plans are sales tools too — so staff reach for AI to make them more persuasive. But a plan doesn't stop being health information because you're using it to sell.
treatment plans / privacy
Treatment Plans: Stop The Spread
A staff-facing guide for controlling patient-identifiable treatment plans.
advertising risk / regulatory review
Website Advertising AI Review
A practical checklist for reviewing dental website content for possible AHPRA advertising-risk items before publishing or updating.